While details of Walmart’s new subscription program are still hazy, the service is rooted in three experiments the world’s biggest retailer has conducted in recent years.
Getting products from one place to another with as little human contact as possible is becoming an imperative for businesses as retailers, warehouses and transport providers adapt to the pandemic.
Three core qualities — agility, adaptability and alignment — will help any warehouse grow and succeed in a new world driven by fast moving e-commerce and ever-shifting customer demands.
Challenge: Siloed technology systems were preventing a footwear retailer from capitalizing on customer demand for an omnichannel shopping experience. Without an enterprise view of inventory and “endless aisle,” this retailer was missing out on sales when particular styles and sizes were not stocked in a particular store. And without a best-in-class order management system, the high cost of shipping online orders was eroding profitability.