While much is being written about expected holiday sales, the flip side of retail returns is also an interesting business, with consumers returning about $264bn worth of merchandise, or almost 9 percent of total sales, according to industry estimates. But, what happens to all that unwanted or defective merchandise that doesn't make it back on the retailer shelf?
Glen Margolis, chief executive officer of Steelwedge, describes the planning challenges that companies are facing as they cope with increasingly complex demand and supply networks.
Choice Logistics has enhanced its presence in Japan, through a new partnership with a Japanese logistics provider that focuses on time-critical delivery.