The union is pushing for pay rises, better flexibility for flights, and improved operational reliability, as American Airlines reported record revenue.

Women have been entering the supply chain workforce in greater numbers in recent years. Yet female employees accounted for 41% of that workforce in 2021, up from 35% in 2016.

It's critical that HR and operations partner rather than work separately if frontline workers are to be successfully retained, says Rachel Bates, chief revenue officer at WorkStep.

Even after the recent drop, warehouse and storage employment remains well above its pre-pandemic levels.

It's time to move beyond short-term cost cutting to a more strategic approach to supply chain management, says James Hendrickson, president and general manager of Verses Enterprise.

The move adds to mounting evidence of a cargo slowdown as the company joins other large employers trimming their ranks.

Heightened customer expectation, constrained resources and generational differences in purchasing are among the changes in the supply chain that companies must respond to, says Wonil Gregg, vice president of customer engagement at DCPerform.

In the world of warehouse labor, employers and employees alike are seeking flexibility of scheduling and job duties, says Mike Bohnett, vice president of partnerships with Instawork.

Professional truck drivers are experiencing app fatigue, the growing exhaustion of too many mobile applications available at their fingertips. 

While implementing AI and AR technology can get expensive for businesses, the return-on-investment on their practical uses cannot be ignored.