Challenge: As consumer preferences shifted to healthier foods, this specialty food group’s leaders recognized that change was needed. Without changing how the business operated, the company could not continue its stellar history as a top quartile financial performer in its industry.

Challenge: A customer operating on BluJay’s transportation management system experienced volume increases peaking weekly at 50% year-over-year, driven by COVID-19 and shifts in consumer demand. This created an immediate need to scale carrier procurement efforts to support increased load volumes, while keeping costs in line and meeting customer service expectations.