When Americans couldn’t find hand sanitizer, toilet paper and disinfecting wipes on Amazon.com, many assumed the products had run out. In fact, in some cases the products were available, but merchants had pulled them to avoid getting caught up in Amazon’s price-gouging crackdown — even though they weren’t raising prices.
Omnichannel retailers face many challenges in satisfying customer demands. Justin Cramer, co-founder of ProShip, discusses how they can make the best use of technology to enhance service while decreasing operational costs.
In order to balance inventory levels while anticipating customer needs, retailers must implement a unified approach to product, cross-channel and customer strategy.
The latest supply-chain news, analysis, trends and tools for executives in the consumer packaged goods industry. Learn how consumer packaged goods companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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