Asos and its rival Boohoo were seen as a poster children for the shift to online shopping. But they have struggled as people have returned to stores.

While the majority of PalletTrader’s market is expected to be what are called “white wood” pallets, the platform can accommodate all other types of pallets.

The loss is a setback for the Amazon Labor Union, which has struggled to expand its influence beyond New York City and even hang on to its gains there.

Route optimization and tracking technology help mitigate problems in last-mile delivery, says Anar Mammadov, technical founder of Senpex.

First it was "multi-channel." Then, the "omnichannel." But retail supply chains hoping to succeed today need to adopt the concept of the "customer channel," says Randy Evins, industry adviser for food retail with SAP.

Victoria Ma, digital and innovation lead for North America with Miebach Consulting, explains how the exercise of process mining can help supply chains achieve a new level of agility in responding to orders and unexpected changes in customer demand.

In a world increasingly driven by e-commerce, product and price are no longer the only considerations for winning sales and delighting consumers.

Pandemic or no pandemic, e-commerce shoppers have upped their expectations of retailers and their logistics partners, with an emphasis on transparency, says Brian Bourke, chief growth officer with Seko Logistics.

Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.

Regardless of the size of last-mile delivery companies, technology is enabling their operations today, says Dinesh Dixit, vice president of account excellence at LogiNext Solutions.