Post-pandemic, grocery logistics will never be the same. Sean Coakley, chief commercial officer with Capstone Logistics, discusses the changes that COVID-19 brought, and how logistics providers are responding.

Analytics are being used more and more in parcel shipping because the challenges brought on by the pandemic have not abated, says Jeff Lomax, senior director of product marketing at e2open.

Environmental sustainability and business sustainability are complementary, not in opposition, says Andrew Travis, chief operating officer of Onfleet.

Route optimization and tracking technology help mitigate problems in last-mile delivery, says Anar Mammadov, technical founder of Senpex.

While all retailers want to reduce their carbon emissions, most aren't on track to do so, says Mark Ang, co-founder and chief executive officer of GoBolt. That's changing due to consumer pressure.

First it was "multi-channel." Then, the "omnichannel." But retail supply chains hoping to succeed today need to adopt the concept of the "customer channel," says Randy Evins, industry adviser for food retail with SAP.

Victoria Ma, digital and innovation lead for North America with Miebach Consulting, explains how the exercise of process mining can help supply chains achieve a new level of agility in responding to orders and unexpected changes in customer demand.

More and more warehouse operators are opting for implementation of robotics technology, says Kait Peterson, senior director of product marketing at Locus Robotics.

Pandemic or no pandemic, e-commerce shoppers have upped their expectations of retailers and their logistics partners, with an emphasis on transparency, says Brian Bourke, chief growth officer with Seko Logistics.

Christoph Fischer, vice president sales for North America with LeverX Group, previews the LeverX Innovation Forum 2022, the company's annual customer event, set for October 19-21 in Miami, Florida.